Elenor talks about her Rika pellet fire
What our clients are saying
We LOVE our Rika Filo pellet fire! It’s such bliss to be able to turn it on while out and about so our house is warm upon our return. And the other settings make for easy and efficient use as well. Wish we’d bought it sooner! Also the team at OPF are excellent to work with (both for installation and servicing), and being able to buy bags in advance but pick them up as we need them is super convenient too. Thanks OPF!
- Steve Wilson
I have had 5 house built where I have put pellet fires in each home, my final build has 2 pellet fires. One on the second floor & one on the third floor, that is how much I love my pellet fires. Just a push of a button & watch the flame appear. It’s not only easy but clean, the heat is just like a wood fire without all the hard work.
Otago pellet fires service my fires yearly, they are a great team of professionals. I always purchase my pellets from them as well, I’m greeted with a smile, & the hard working team always put my pellets in the car for me. I can’t thank them enough!
Thanks Martin & team Otago pallet fires Dunedin you rock!
- Marie Mackay
Perry talks about his Rika pellet fire
John says his decision to switch to a Rika wood pellet fire was a good one
Kevin from Mosgiel loves his Champion Ena pellet fire. Kevin has had it for two years and says it heats his whole house.
This fire would be absolutely one of our best ever purchases. So warm in the winter and efficient.The guys at Otago Pellet fires have always been so helpful with any teething problems we have had and always been around as soon as possible.Our fire is the Rika and its cast iron which means even when we turn it off it keeps the heat coming for so long.I would have no hesitation in recommending this fire and also the guys at Otago Pellet Fires.
Jo has had his wood pellet fire for 5 years and says he does not miss the fire wood
The pellet fire we bought off OPF was one of the best investments we have made. The efficiency of the fire and clean burning make our home warm no matter the weather. The only labor is carrying the pellet bags in from the car. No chopping wood and stacking ever again.
Oh and the friendly service that comes with the fire is top notch.
Thank you.
Judy and Ken
Peter Duncan tells us about his pellet fire, thanks Peter!
A little testimonial from Deirdre Cooper, thank you for your support!
The service from Otago pellet fires is fantastic. Not only do they deliver and stack all the bags neatly in my garage (no easy feat on my very steep street!), one of their service technicians turned up at short notice on a Saturday to fix my fire during a cold snap. More than happy to recommend their services!
- Kylie, North East Valley
Being a disabled man in a wheelchair I find that the staff at Otago Pellet fires go above and beyond in their service.
If it is organising a pellet fie service they communicate in a clear and professional manner, they also turn up at the agreed time and are courteous and professional.
When having pellets delivered, they just appear in our garage, no problems and delivered very promptly. This is very much appreciated as it saves the poor old wife lugging them around
- Fraser and Sandra McKenzie
We bought our Rika Como about 6 years ago and have enjoyed it every cold day since. As I have a bad back and can’t do firewood anymore, having convenient bags of fuel is great. Also being able to get pellets whenever you need makes for a more budget friendly winter.
The fire is easy to use, easy to clean, and provides that lovely fire warmth but with all of the computer controlled ease of a heat pump.
The team at Otago Pellet Fires are friendly and knowledgeable, always willing to give advice when required.
I can’t recommend Otago Pellet Fires and the Rika pellet fire highly enough. A must for a chilly Otago day.
“We were looking for a source of heating, and we wanted something to fit in the corner. And we went down and saw Martin and just checked out what was available. The colors were, of course, an instant attraction, the variety, and because I'm such a flame person, I wanted to see a natural flame. It's changed our lives, really the way we live. Because I like coming in and sitting and reading a book and just hanging out with the dogs and husband sits and watches sport in the other room, the heat just throws out and heats the whole of the downstairs. So, yeah, it's really enjoyable. I think it would suit anybody, but I guess in particular, people who are busy, who don't have the time in the morning to be loading up firewood. You just put your pellets in, you turn it on, you know, it's going to go for the day. You can have it as hot or, you know, or as cool as you like. Yeah, the dogs love it. And when we go out to work, we just put it on low, and they just sit and just chill out while we're away. And we know that the house is warm and they're happy. It's instant it's clean. You just rip open the bag and you pour it in the top and the hopper. And I don't have to worry about carrying in wood or spiders coming out of the wood, stacking or anything else. And we find it economical, because we can just buy as little or as much as we need at a time. It's just clean. And I love it.”
— Elenor
“Pellet fires are the most efficient fire, and it's because the pellets are 100% dry and anyone who's burning firewood that's not 100% dry, which is everyone who's burning firewood, they're polluting. And also, you need a lot of space to store firewood, and you're handling lots and lots of heavy wood, you know, and you just don't want to be doing that. When you can pick up a 15 kilo bag, pour it in the thing, push a GO button, and there's your fire done. If you've had a log burner, you know how long it takes to clean it out from the previous night's fire to lighting today's fire, and how long that takes to get the house warm with a pellet fire, it takes you, like, two seconds, and the fire is clean once a week, it takes you a minute. That's the longest it takes to clean the fire. The guy next door to us has a log burner, and one of the great joys I have is splitting a bag and pouring it into the fire as I listen to him cutting and swearing as he's cutting his kindling, you know, and I love that sound as I'm going, he's going, and there I am. My fire is already going, and he's still in his backyard, cutting his kindling and splitting his firewood and stuff. It's just funny. It's so primitive. We looked at all the different fires. We chose the Rika 5 because it was the top of the line fire. It's the most reliable fire, and it burns the most economically and it's easy to control.”
— Perry