Testimonials

Seven happy years

​Seven years after they bought their pellet fire, it is still the best option for one Ravensbourne couple. John and Elizabeth McAllister bought their pellet fire from Otago Pellet Fires to replace their old heat pump and said it was the perfect choice to heat their small cottage home. ‘‘It is a wonderful thing,’’ Mr McAllister said. ‘‘It’s extremely easy to use.’’ The pellet fire was ‘‘fabulous’’ and he was able to heat the whole house with it just by opening all the doors, he said. They had had a wood burner in the past but did not want another one because they were hard work and it was difficult to keep the wood dry. ‘‘The pellet fire is much easier because the pellets are delivered.’’ Mr McAllister liked that the pellets were chemical-free and easy to use. There was no smoke, no fumes and it was good for the environment, he said. ‘‘It’s an organic product.’’ The service from the team at Otago Pellet Fires had been ‘‘second to none’’, he said. Someone from the team would be at their home at the ‘‘drop of a hat’’ if there was ever a problem. Mrs McAllister said the team was very professional. ‘‘I am really impressed with them.’’ She liked that she was able to control the temperature of the pellet fire and that it would switch itself off if anything went wrong. Mr McAllister said the couple was ‘‘thrilled right from day one’’. ‘‘It’s just perfect.’’

​Prize unit makes ‘huge’ difference

A new pellet fire has made a ‘‘huge’’ difference for a Waitati family. Fleur Sculpher won Otago Pellet Fire’s pellet fire and fuel package competition and had it installed recently. Ms Sculpher noticed the difference almost immediately — the home she shares with her three children is warmer than ever. Before the pellet fire was installed, the main source of heat was a gas heater, which did little to dispel any condensation and caused the windows frames to expand so much Ms Sculpher had to tie them shut. Now there is barely any condensation at all. The pellet fire was installed in the lounge and the fan in the fire meant the heat travelled through the house ‘‘nicely’’, she said. ‘‘We are not sitting here with piles of blankets. ‘‘We’re usually in T-shirts because it’s so warm.’’ The pellet fire was very ‘‘userfriendly’’ and the bags of pellets made it easy to keep the fire going, she said. It was much easier than cutting firewood and would be more economic in the long run, she said. ‘‘I just feed the pellets in and away it goes.’’ With winter well and truly here, the pellet fire could not have come at a better time for the family. ‘‘It’s going to make a big difference.’’

​A quiet, efficient heating solution 

​A quiet, efficient heating solution A range of Rika pellet fires is now available at Otago Pellet Fires. Warm and quiet, a Rika pellet fire is the ideal solution for your home heating needs. 
    The heat is naturally distributed and pellets are continuously fed, which reduces the noise. Rika pellet fires don’t use a fan to disperse heat, so noise and dust is eliminated. 
    Each pellet fire comes with touch screen control, which allows the user to have complete control over the temperature of the room. 
    Another major plus to the Rika range is that they can be controlled from a PC or mobile device that has internet connection. That means you can turn it on when you’re out and come home to a warm house. The app is easy to use — all you need is a user account on the Rika website. 
    The fires are stylish and selfcleaning, so don’t require a lot of maintenance. A clean pellet fire can also heat for longer periods of time. 
    Plus, because they use pellets, they are easier to maintain than a fireplace, which means nomore cutting firewood and carrying it indoors. 
    So give Martin and the team at Otago Pellet Fires a call on (03) 488-1133 to get a Rika pellet fire installed in time for winter. Check out their range of Rika products to find the one that is best for you.